14-day returns after delivery for a full refund (expedited shipping costs are excluded). After 14 days, we cannot offer a refund.
30-day online store credit after delivery. After 30 days we cannot offer store credit & exchanges.
Regular purchases are eligible for a Full Refund (minus any added expedited shipping costs) to the original Payment Method.
"Products with Discount": Orders made with discount, found on our e-shop, are only eligible for Online Store Credit.
Your item must be in the same condition that you received it and must have the original packaging. If a returned item is received by La Bottega Ottica and is missing from the package, damaged due to negligent packaging, or re-packaging by the customer, we will be unable to issue a refund.
When we have received your returned order it will be inspected for missing items or severe damages. If approved, your refund will be processed and a credit will be applied to your chosen refund method within seven (7) business days.
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The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.